Contact
A person reads these.
We are small, which means no ticket carousel — and also that a well-described problem gets fixed faster than a vague one.
Support
Something not working, or a question the help centre does not answer. Include your invoice number and the format you were using — it makes diagnosis much faster.
hello@subhajitdas.inBug reports
Wrong tax arithmetic, a PDF that renders badly, or a validation message that fired when it should not have. Attach the JSON export if you can — it reproduces the exact document.
hello@subhajitdas.inSecurity
Please report vulnerabilities privately before disclosing them. We will acknowledge within two working days and will not pursue researchers acting in good faith.
hello@subhajitdas.inBilling & everything else
Invoices from us, refunds, plan changes, partnership questions, or a correction to something we wrote on the blog.
hello@subhajitdas.in
Before you write
Most questions are answered in the help centre, and the tax mechanics are covered in more depth on the blog.
What we cannot do
We cannot tell you whether a particular supply is taxable, what rate applies to your product, or how to file your return. Those need someone who knows your business — and who carries the professional indemnity to say so.
Invoicr Labs · Remote-first · Bengaluru, IN