Legal
Refund policy
Last updated 01 Jul 2026
In short
- Template purchases: 14 days, no questions asked.
- Pro subscriptions: full refund within 14 days of the first payment.
- If we broke something that produced a wrong invoice, we refund regardless of timing.
- Try the free tier first — it is the same builder and the same PDF engine.
This summary is for orientation. The sections below are the operative text.
Try before you buy
The free tier is not a limited demo. It is the same builder, the same tax engine and the same PDF renderer, with three unwatermarked templates. Please use it before paying — the fastest way to avoid needing a refund is to know what you are buying.
One-time template purchases
Refundable in full within 14 days of purchase, for any reason, including simply not liking the layout. Email us with the template name and the email address on the purchase.
After 14 days we will still consider a refund if the template does not do what its page said it would. That is a defect on our side, not a change of mind.
Pro subscriptions
- Within 14 days of your first payment: full refund, no questions.
- After that: cancel any time and keep access to the end of the period you have paid for. We do not pro-rate part-months by default.
- Annual plans: within 14 days, full refund. After 14 days we will refund unused whole months if you ask, minus any period during which the account was actively used.
When we refund regardless of timing
If a defect in Invoicr caused you to issue an incorrect invoice — wrong tax arithmetic, a missing legally required particular that we claimed to print, or a PDF that rendered unusably — tell us. We will fix it, and we will refund the relevant period whether or not 14 days have passed.
We will not, however, refund on the basis of a tax position that turned out to be wrong where the software computed correctly from the data you entered. That is what the “not professional advice” section of our terms is about.
How to request one
Email hello@subhajitdas.in from the address on the account, with the invoice number of our charge if you have it. We will acknowledge within two working days and process approved refunds within five.
Refunds go back to the original payment method through Stripe. How quickly it appears is up to your bank, usually 5–10 days.
What happens to your data
A refund does not delete anything. Your invoices, clients and history stay, and your exports keep working. You revert to the free tier and lose only the paid features.
Chargebacks
Please email us before raising a chargeback. We would rather resolve it directly and quickly — a chargeback costs us a fee and takes longer for you.